Warranty
Three layers of paper
Your estimate names the terms for each. Read them before you sign.
- 01
The shingle maker's warranty
Covers defects in the shingles themselves. The terms are the maker's, and coverage is usually reduced over time after an initial period.
- 02
The system warranty
Offered when the roof is built with the maker's matching parts by a contractor the maker has approved. It can extend the full-coverage period. Tier names and dates are on your estimate.
- 03
Our workmanship warranty
Covers installation errors for the term written in your contract. It doesn't cover storm, ice or impact damage, or damage by other trades.
Fine print
What "lifetime" means on a shingle
- 01
Whose life
For many makers, as long as the original owner owns the single-family house. It is not the life of the roof.
- 02
What it covers
Manufacturing defects in the shingles. Labor to replace them is often covered only for an initial period.
- 03
What it doesn't
Hail, ice dams, poor ventilation and damage from other trades. Check the maker's own page for what it excludes.
Credentials
What we can show you
The numbers are in the footer of every page, and we send a certificate of insurance on request.
License
Class A Contractor, roofing specialty
VA Lic. 000000 · Virginia Board for Contractors
The state's top contractor class, for roofing work of any size.
Insurance and bond
General liability
Carrier on the certificate · Policy 000000
Pays for damage to your property caused by our work.
Workers' compensation
Carrier on the certificate · Policy 000000
Covers our own employees on your roof, because every one of them is ours.
Contractor surety bond
Surety on the bond · Policy 000000
A bond that protects you if the contracted work is not completed.
On every roof
Our own employees
No subcontract crews, no day labor
Harness and rope
Tied off before anyone walks the roof
A written estimate
Before any work starts
Questions
About the paperwork
What warranty do I get?
Two parts: the manufacturer's material warranty, and a workmanship warranty from us or, at the top tiers, from the manufacturer.
Can the warranty transfer if I sell?
Often once, and sometimes only within a set time after the sale. The maker's terms say how. We help you with the paperwork.
Who registers the warranty?
We do, after the final walk-through. You get the papers and the registration confirmation.
Want the terms before you decide?
Ask for the sample warranty papers with your estimate.